FAQ

Yes! Every product sold by MadeByEm3D is fully licensed for commercial use. I either create original designs in-house or purchase them from reputable designers with proper licensing. I comply with all intellectual property laws.

Orders are usually processed within 3–5 business days. Shipping times depend on your location, but most domestic U.S. orders arrive within 5–7 business days after they ship. You'll receive a tracking number by email once your order is dispatched.

Yes! I specialize in custom 3D printed cup organizers tailored to your needs. To explore options or place a request, visit the "Custom Cup Organizers" tab in the top menu of the shop.

You can read the full Refund & Return Policy in the footer of my shop. In general, I do not accept returns for custom 3D prints unless the item arrives damaged or defective. Please reach out if there's an issue—I’ll make it right.

Currently, I only ship within the continental United States. I'm working on expanding shipping options in the future—stay tuned!

Most MadeByEm3D items are made with PLA (Polylactic Acid), a strong, eco-friendly, biodegradable plastic made from renewable resources. PLA is great for indoor decor, cosplay, and gifts but should be kept out of high heat (like a hot car).

I'm so sorry! Please email 3D@madebyemwithlove.com with a photo of the damage and your order number. I’ll quickly send a replacement or issue a refund.

While PLA is a non-toxic and safe material, some designs may include small parts. Use discretion with children and pets, especially with decorative or detailed items.