Refund policy

🔁 Return Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

✅ Eligibility

• Items must be in the same condition as received — unused and in original packaging.
• Returns must be initiated within 15 days of delivery.
• Unapproved returns (items sent back without contacting us first) will not be accepted.

📝 How to Start a Return

To request a return, email us at 3D@madebyemwithlove.com.

If your return is approved, you’ll receive:

• A return shipping label
• Instructions for how and where to send your package

Return address:
1128 Marian St.
Middleton, ID 83644

🚫 Buyer Responsibility (Change of Mind)

If you are returning an item because you changed your mind and there is no issue with the product:

• You are responsible for all return shipping costs
• Original shipping charges (if any) are non-refundable

💥 Damages & Issues

Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us right away so we can make it right.

💳 Refunds

We’ll notify you once we’ve received and inspected your return. If approved, you’ll be refunded to your original payment method within 10 business days.

Please note: It may take some time for your bank or credit card company to process and post the refund.

If it’s been more than 15 business days since we approved your return and you haven’t received your refund, contact us at 3D@madebyemwithlove.com.